Pretty After Return & Refund Policy

At Pretty After, we want you to love every cozy moment in your new sleepwear. Each pajama set is made to order especially for you through our production partner.

Returns & Exchanges

Because our sleepwear is made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, personal preference, or accidental orders once production has begun.

Please review the product description, size chart, and order details carefully before purchasing.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 7 days of delivery.

Include your order number, a description of the issue, and clear photographs of the item and the problem. 

Also, be sure to provide Photographs of the shipping packaging and shipping label, especially if the item arrived damaged or the wrong product was delivered

We will review your request and, when the issue is confirmed, arrange an appropriate resolution, such as a replacement or refund, at no additional cost to you.

Please do not discard the affected item until your request has been reviewed.

Order Cancellations & Changes

If you need to cancel or modify your order, please contact us as soon as possible.

Because production may begin shortly after an order is placed, we cannot guarantee changes or cancellations once production has started.

Refunds

Approved refunds will be issued to the original payment method. Once processed, the time it takes for funds to appear depends on your payment provider or financial institution.

How to Contact Us

For return, replacement, cancellation, or refund requests, please contact Pretty After using the contact information provided on our website.

Your Consumer Rights

Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws. The 7-day reporting period does not remove any rights provided by law.

Thank you for choosing Pretty After.

For the nights you don't want to end.